When is Playlist Live 2015 and where is it located?
February 6, 2015 is Business Day. The main event starts on February 7 and ends on February 8. We’re hosting Playlist Live Orlando 2015 at the World Center Marriott in Orlando, Florida.
Do I need to register ahead of time?
Yes, we only have a limited number of reservations for Playlist Live available. We sold out way before the event last year, so act fast!
What do the different types of tickets mean?
Standard Pass: This one is the most popular! It gives you access to all Playlist Live events on Saturday & Sunday . It does not include access to any of the Business Day or Insight Track events.
Business Insight Pass: This pass gives you full access to all Playlist Live events on Saturday & Sunday, plus Business Day on Friday and the Insight Track panels and workshop sessions on Saturday & Sunday. This one is for people who want to learn about the online video industry and network with other people in the space.
Parent Pass: This one gives you access to a to a parents-only lounge in addition to all Playlist Live events on Saturday & Sunday. This pass does not include Business Day, however you can upgrade your ticket to include a Business Pass.
What does the Business Upgrade do?
If you’ve already purchased your Standard or Parent pass but decide later that you want to attend Business Day, this upgrade turns your pass into a Business Insight Pass. It gives you access to Business Day and the Insight Track in addition to all of the events on Saturday & Sunday. You must already have purchased a pass to be able to upgrade.
Where did the Line Pass go?
We no longer have the line pass option available but will have a new process for meetups!
Will there still be meetups? What is the new process?
Yes, we will still have meetups. We have listened to all your feedback and are working on a plan that everyone will enjoy! We will have this information out to you shortly.
Can I cancel my registration and get a refund?
Yes, you can cancel your registration and receive a full refund until Monday, December 1 2014 at 11:59 PM EST. You will be charged a 5% processing fee. No refunds will be given after December 1st.
If you would like to cancel your registration, contact us and include your order number and billing email address.
Does Playlist Live have behavior guidelines or rules?
Yes, absolutely. Please read our anti-harassment policy here.
Can I modify the information on my badge / registration?
You can update your attendee information until December 1, 2014. After December 1, no changes will be allowed. COMING SOON!
Will my pass be mailed to me?
No, you will pick up your pass at registration when you arrive at the event. You will receive an email confirming your order shortly after your purchase. Hold on to this email and confirmation number, you’ll need it to pick up your pass!
When will the merchandise I purchased with my pass be mailed to me?
You will receive your merchandise about a month before the event, so January 2015.
What information do I need to get into Playlist once I’m there?
You’ll need your order confirmation number OR a photo-ID to pick up your pass.
Do I have to be a certain age to attend?
There is no age limit to attend Playlist Live. You do have to be 18 or older to check into the World Center Marriott hotel if you are staying there overnight as a guest, so plan ahead!
Do my parents need a ticket if they are just coming to supervise?
Your parents are totally allowed to hang out at the hotel, but they will not be allowed into the event space unless they have a ticket. We have a Parent Pass that gets them into everything a Standard Pass does, plus access to a parents-only lounge!
Do I have to stay at the World Center Marriott?
You don’t have to, but you should! All of the Playlist Live events are on-site.
Is [insert my favorite person's name here] going to be at Playlist Live?!
It’s very possible! You can check out our special guest page for confirmed guests, but it’s impossible to list every awesome person that will be attending Playlist Live. Ask them on Twitter if they’re coming to be sure!
How do I get to Playlist?
You can visit our Transportation page for more info!
Is there airport transportation for attendees?
Unfortunately no. Cab rides and car services are available from the airport at all times.
Can I volunteer at Playlist Live?
We are only accepting volunteers to help during the weeks leading up to the event. You must be 18 years old or order to volunteer. If you live in Orlando and would like to volunteer, please contact us. Please note that as a volunteer you will not be guaranteed access to the event.
Can I perform / appear / do a meetup / speak on a panel at Playlist Live?
You can apply to participate in Playlist Live by filling out the application on our apply page when it becomes available. We get a lot of submissions, so please be patient and only apply once!
I applied to appear at Playlist Live. Was my application accepted?
We get a lot of submissions, so please be patient during the review process. The deadline to apply is November 1, 2014. You will be notified if you are selected by December 1, 2014.
Can I go to Disney World?
The hotel is a mile and half from Walt Disney World, and only 10 miles from Universal Studios (anyone up for the Wizarding World of Harry Potter?).
You didn’t answer my question.
Visit our contact page and reach out!